Privacy Policy

Our website address is: cox-roofing.com.

Information You Provide

When you request an inspection or contact us, we collect the information you enter in the form. Depending on the form, this includes your name, email address, phone number, location, roofing needs, building details, and message. We use this information to respond to your inquiry and provide roofing services.

Our forms ask you to agree to receive SMS and email communications from Cox Brothers Roofing. You can contact us using the details below about your communication preferences.

Form Processing and Security

Our website securely records form submissions and uses Twilio SendGrid to email our team. Contact Us submissions also pass through Zapier to our existing inquiry follow-up workflow. Google reCAPTCHA helps protect forms from automated spam and may process device and browser signals for that purpose. These services receive information needed to deliver and protect the forms.

Analytics, Advertising, and Call Tracking

Our website uses Google Tag Manager to load Google Analytics and Google Ads measurement tools, along with the Meta Pixel. These tools help measure visits, advertising performance, and actions such as contacting our team. They may use cookies, browser identifiers, page URLs, and interaction data.

We use HighLevel / LeadConnector for call attribution. This service may display a tracking phone number in place of our main number to help associate inquiries with the marketing source that brought you to the website. Our main office number is (361) 277-0014.

You can manage cookies in your browser and advertising preferences through the relevant provider. Blocking some services may affect features such as the form security check.

Third-Party Services and Links

Service providers process information under their own terms and privacy policies. Links to other websites take you to services we do not operate. Review their policies before providing information.

• Twilio SendGrid privacy policy
• Google privacy policy
• Meta privacy policy
• HighLevel privacy policy

Data Retention and Your Requests

We retain personal data for as long as necessary for the purposes described above and for applicable administrative, legal, or security needs. You can contact us to request access to, correction of, or deletion of personal information, or to ask about restricting its use. Some information may need to be retained for legal or business requirements.

This website does not offer public user accounts, comment posting, or visitor file uploads.

Contact Us About Privacy

For privacy questions or requests, email info@cox-roofing.com or call (361) 277-0014.

Changes to This Policy

We may update this page when our website or practices change. Please review it periodically.